FAQ

Most frequent questions and answers

Please email us at estimate@charlestonsign.com.  Be sure to include as much detail as possible (ie. dimensions, materials, vector artwork (if you have it), install information, etc.).  Please include your contact information as well, and one of our sales representatives will reach out to you as soon as possible.  Feel free to stop into our showroom or give us a call at 843-529-1414.  We are open Monday thru Friday 8am – 5pm.

Yes, there are many types of signs, such as yard signs and banners, that we can produce in a 24-hour period. Give us a call to place your order.

Yes, our experienced sign technicians and our state-of-the-art fleet of sign install trucks are waiting to professionally install your signage. We also do sign service, sign removals, and sign relocations.

Absolutely, we do!  Aside from certain plaques or Daktronics signs, virtually everything that we offer is made here at our state-of-the-art facility.  We pride ourselves on having products that are made in the United States, and think ‘why outsource signage products when we can do the best job ourselves?’

We want to make sure we produce the right product for our customers.  That’s why we take the extra steps to produce detailed renderings.  Typical turnaround times for proofs are 1-5 days, depending on the difficulty of the design.

Customer satisfaction is our highest priority.  We will always strive to stay on schedule and work with our customers anyway we can.  Our typical turnaround time on more complicated signage, like monument signs and channels letters, is 3-8 weeks.  The completion dates can be affected by the permitting process and production and installation schedules.

All exterior commercial sign projects require permitting.  Each county, town and city have their own sign ordinances and rules in place.  We will work closely with local planning and zoning in the proper jurisdictions to make sure we follow specific design parameters.  Please note that production will not begin until we have secured any necessary permits.

843-529-1414